Mobile Lab Use Tips

 

Verify - Students should get in the habit of verifying that they are logged into the network before starting any project.

To verify access to student folders, once logged in, go to Start > My Computer, double click on U: drive.  If your files are not listed or your receive an Access Denied message, you are not logged into the network.

 

What to do if no one can log in

  1. Is the classroom switch powered on?
  2. Is the router plugged into the classroom switch?
  3. Is the router plugged into the power switch?
  4. Make sure there is only one wireless router powered on in your classroom.
  5. Contact Tech Support x2220

 

 

What to do if individual computers can not log in

  1. On the laptop, is the wireless switch turned on?
  2. Restart (not just log off) the laptop, try logging in again
  3. Still can’t log in?  Put a note on the laptop stating what the problem is and put it back in the cabinet and let tech support know by submitting a ticket (www.gemsvt.org, click on Submit a Tech Request.)

 

 

Print Troubleshooting

Are others able to print?

If yes:

  1. Confirm that you are sending to the correct printer (go to File > Print to see where print jobs are being sent)
  2. Confirm you have network access (go to Start > My Computer and double click on Share.  If it opens, you are connected.)  If you are not connected to the network, save your work to a flash drive.

 

If no:

  1. Verify the printer is turned on and there are no errors (amber light indicates error).  If there is an error, let tech support know by submitting a ticket (www.gemsvt.org, click on Submit a Tech Request.)
  2. Verify that the printer is connected to the router with an Ethernet cable
  3. Contact Tech Support x2220

 

 

Printing for Mobile Lab 3

These laptops default to the copier in the Teachers’ Room C (direct print, no mailbox).  The following choices are available for printing to:

Copiers in Teachers’ Rooms A, B and C

Printer on Mobile Lab 1 and 2

 

To change to a different printer, go to File > Print.  When the print dialog box opens, click on the drop down list box next to the printer listed and select the desired printer.